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Voice Solutions
 Customer value
proposition
Q.biz is a simple solution for the small business segment and for other
customers requiring only switched access. Customer service is available 24 hours
a day, seven days a week. Flat rates exist for all services, and even lower
rates are available for a one-year term commitment. As a small and growing
business, customers want access to communications products that meet their needs
today and tomorrow. Combining enhanced communications services with a number of
standard features, Q.biz delivers the tools needed to grow a virtual enterprise
and gain a competitive edge.
Description
The set of Q.biz services includes: |
- Switched inbound and outbound, domestic long distance and
international voice
- Enhanced toll-free services
- Qwest International Toll Free Service
- Domestic and international calling card services
- Interactive voice response (IVR)
- Directory and operator assistance
- Qwest Audioconferencing
- Qwest Universal
- International Freephone Numbering
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Service description overview
Companies can extend the reach of their virtual enterprises with Q.biz,
connecting with customers and employees around the world—except in the states of
Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North
Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming.
Qwest's suite of voice products provides businesses the connectivity they need
within selected states and from the United States to 230 countries. Service
delivery is via switched access.
Features |
- small business bundle with voice and IP services
- Automatic decline in interstate rates based on overall usage (including
Dedicated Internet Access and
Business Dial)
- No fee on the voice service plan
- Declining interstate rates offer additional efficiency without higher volume
commitments
- Month-to-month and one-year term plans offer reduced interstate and intrastate
rates
- No surcharge on domestic calling card
- Project account codes (outbound/inbound) to help you manage accounts
- Around-the-clock customer care
- A single, easy to read invoice
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Qwest Total AdvantageTM
Sales Brief
Description
Qwest Total Advantage (QTA) provides new business customers with a comprehensive
communications offering for select Qwest local services and out-of-region,
state-to-state long-distance voice, data and IP services. With Qwest Total
Advantage, customers can aggregate their monthly spending for Qwest local
service and long-distance data, voice and IP services towards a single volume
commitment in order to receive a master QTA discount to be applied against
certain QCC services offered under the QTA Agreement. The QTA Agreement offer
encompasses standard options such as switched and/or dedicated access, domestic
long distance (where available), and local and comprehensive international data,
IP, voice and enhanced application services. In addition to the simplicity QTA
provides, customers receive significant cost efficiencies for their services
based on total communications spending with Qwest.
Qwest's North America IP Network
Map
Qwest Internet Service Level Plan |
Cayenne Networks
8899 University Center Lane, Ste. 220
San Diego, CA 92122
info@CayenneNetworks.com
(858) 320-8711 (760) 518-9729
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